SEQF Model Fidelity
A framework designed to support quality, consistency and improvement across Supported Employment delivery.
2026 European Supported Employment Conference
2026 European Employment Conference
2026 European Supported Employment Conference
2026 European Employment Conference
The Supported Employment Quality Framework helps services understand, evidence and strengthen quality across the five-stage Supported Employment model.
The Supported Employment Quality Framework (SEQF) was created to help drive continuous improvement across the sector. Originally developed in partnership with colleagues across Europe in 2017 as part of an ERASMUS Project. The main objective of the project was to improve services for vulnerable job seekers, employees and their employers by creating a quality framework for supported employment agencies. BASE adapted the full SEQF to a model fidelity version, in 2018 to improve quality within the sector.
The SEQF Model Fidelity® concentrates on the 5 stages of supported employment, with Business Results and Key Performance Indicators embedded within, so services can assess how closely their service delivery is following all aspects of the 5-stage supported employment model, which is also known as model fidelity. To ensure, model fidelity remains fit for purpose and robust BASE re-evaluated this quality framework again in 2024.
Evidence shows that closely following the stages of the model and embedding the values of supported employment leads to better outcomes for individuals and employers. What separates the Supported Employment model from other types of employment support are the underpinning vales and National Occupational Standards which are at the heart of all delivery.
The SEQF model fidelity® is intended to establish a core set of values and quality standards that supported employment service providers should uphold. The model was developed with the notion that supported employment services should ensure that everyone with a disability and/or neurodivergence seeking paid employment receive high-quality support to find, maintain, and flourish in well-matched employment. Employers seeking to promote workforce diversity should also receive high-quality assistance for making reasonable adjustments and meeting their business goals.
Focused on continuous improvement
The framework gives providers a practical way to assess how closely delivery follows the five-stage Supported Employment model.
Evidence and fidelity
Model fidelity helps services demonstrate quality to jobseekers, employers and commissioners.
The SEQF Model Fidelity tool is free to use and if your organisation is committed to focusing on quality outcomes, then undertaking a self-assessment is a great place to start.
Visit the SEQF Model Fidelity External Assessment page to learn more.