2026 European Supported Employment Conference

2026 European Employment Conference

About Base

National Occupational Standards

The National Occupational Standards describe the skills and knowledge needed by the supported employment sector.

OUR VISION

National Occupational Standards for Supported Employment

The Supported Employment National Occupational Standards (NOS) describe the skills and knowledge needed by the supported employment sector and are based on the internationally agreed 5-stage model of Supported Employment. See the European Supported Employment Toolkit for more information.

Individuals and organisations who enable people with disabilities and/or disadvantages to find, access and stay in employment through specialist employment support use a variety of job titles to describe these job support roles.

Our purpose

The role of the job coach and related titles.

BASE uses the descriptor of job coach to describe this role but others may refer to this role as an employment support specialist, employability coach, inclusive employment support officer, employment adviser or employment consultant.

The standards below describe key areas of knowledge and practice within the supported employment sector.

Why this matters

Shared language

The standards help describe the skills and knowledge needed across different job titles and delivery contexts.

Model alignment

They are based on the internationally agreed five-stage model of Supported Employment.

Our role as a national bod

The standards in one place.

Each standard includes a full standard and Welsh language version link where provided in the original content.

Skills and knowledge

The standards describe the skills and knowledge needed by the supported employment sector.

Five-stage model

The standards are based on the internationally agreed 5-stage model of Supported Employment.

Job coach practice

BASE uses the descriptor of job coach while recognising the range of job titles used across the sector.

National Occupational Standards

The supported employment standards and resource links.

Apply values and ethical practice as a practitioner within supported employment

This standard is about ensuring own practice adheres to the relevant ethical principles, values and codes of ethical practice that apply within supported employment. SKA SE01 | View full standard | Welsh Language Version

Assist prospective job seekers who aspire to paid employment

This standard is about enabling those people who have disabilities and/or disadvantages to raise their aspirations and to make informed decisions about employment. It also identifies how the supported employment practitioner works with families, communities and other partners to address their concerns and to enable prospective job seekers to raise their aspirations for work. In the context of this standard the term "job seeker" applies to an individual seeking some form of supported employment. SKA SE02 | View full standard | Welsh Language Version

Identify the needs of job seekers to enable a good job match

This standard is about the supported employment practitioner identifying the needs of the individual in terms of their skills, abilities and experiences to enable a good job match. It includes finding ways to address any difficulties in their personal circumstances that might create a barrier to paid employment. SKA SE03 | View full standard | Welsh Language Version

Create and agree development plans for job seekers to gain and maintain employment

This standard is about working with job seekers to develop and agree development plans that meets their employment, personal and financial needs. SKA SEO4 | View Full Standard | Welsh Language Version

Advise employers about the benefits processes and practices to recruit and retain a diverse workforce

This standard is about engaging with employers to enable them to understand the benefits of developing processes and practices to recruit and retain a diverse workforce. It includes providing support to the employer to review their employment practices, to facilitate workforce diversity, while at the same time meeting their business needs. SKA SE05 | View full standard | Welsh Language Version

Work with job seekers and employers to match individuals to jobs

This standard is about working with job seekers and employers to match individuals to jobs based on the job seeker's needs, skills and abilities, and available employment opportunities. It includes carrying out job analyses and assessments to ensure that employment opportunities are suitable and reflect the aspirations of the job seeker, their health, safety and wellbeing is addressed and that there are support structures in place. SKA SE06 | View full standard | Welsh Language Version

Enable individuals in supported employment to be productive and integrated in their workplace

This standard is about enabling individuals in paid employment and their employers to have the support and resources they require to be productive in work and do a job which meets the employer’s requirements. It enables the practitioner to explore and use proven techniques to support task training, problem solving and coaching in the workplace. It includes working with the employer and employee to identify and obtain any special resources or assistive technologies to enable the individual to do their job and become as independent as possible in the workplace. This also includes identification of funding sources that may be available to enable the job seeker to enter and perform productively within the workplace. The standard also identifies help to those employed to play a full role in the social life of the workplace. SKA SE07 | View full standard | Welsh Language Version

Develop yourself as a reflective supported employment practitioner

This standard is about the way in which the supported employment practitioner develops their own competence and practice through supervised guidance, communities of practice, review and reflection. SKA SE08 | View full standard | Welsh Language Version
BASE System Section

BASE role

Championing high quality Supported Employment

BASE is a national membership charity that promotes the principles and delivery of high quality Supported Employment services.

Our aim is that every disabled, neurodivergent or disadvantaged person across the UK should have access to the right support to access good quality careers through a highly trained workforce.

  • Supported employment providers
  • Job seekers
  • Employers
  • Policy makers and researchers
National Occupational Standards

Use the standards to support high-quality practice.

We champion the interests of supported employment providers, job seekers and employers so that inclusive recruitment becomes the norm and 'Employment is For All' can be become a reality. Working in partnership with policy makers, central and local government, researchers as well as people with lived experience, we share expertise, evidence and knowledge about what works.

  • Quality practice
  • Workforce development
  • Employment is For All